NINJA HEARTS from India having his registered office at Palpali, Nagartala, South 24 prgs, West Bengal, India, is the owner of the domain ninjahearts.com / NINJA HEARTS hereinafter collectively referred to “NINJA HEARTS”.

We at NINJA HEARTS value your trust and confidence in the Site/App. That is the reason we put emphasis on highest standards for user information and privacy.

This Privacy Policy is a legally binding document between you and NINJA HEARTS App. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by use of the Site/App or by other means) and will govern the relationship between you and NINJA HEARTS App for your use of the Site/App.

This Privacy Policy describes how your personal information is collected, used, and shared when you access NINJA HEARTS App. The Policy is applicable to the Site and the App. This Policy applies to all NINJA HEARTS Users.

It is your duty to familiarize yourself with this Policy and ensure adequate compliance with it. You may be required to provide personal information at several different points on our Site. By accepting the Policy at the time of registration, you expressly approve and consent to our collection,storage, use and disclosure of your personal information as described in this Policy.

By using the Site/App, you agree to the terms and conditions of this Policy.

IF YOU DO NOT AGREE WITH THE TERMS IN THIS PRIVACY POLICY, DO NOT USE THE SERVICES AND SITE/APP. CONTINUED USE OF THE SERVICES AND SITE/APP CONSTITUTES YOUR FREELY GIVEN, SPECIFIC AND INFORMED CONSENT AND AGREEMENT TO YOUR PERSONAL INFORMATION BEING PROCESSED PURSUANT TO THIS POLICY.

INFORMATION WE COLLECT AND IT’S USAGE :

NINJA HEARTS Website/ App asks for User’s personal information such as email ID, mobile number, name, gamer id as on respective games, age, along with optional information such as country / ip to serve the customers in better way as our service when the user registers with the Site.

Users can view his data on their profile anytime by logging in to their account. Other users can see a user’s data when they login to their NINJA HEARTS account, only to the extent that a user chooses to display.

All information collected at the Site to become a registered user is obtained purely for providing the Services (please review the Terms and Conditions) and to improve the quality of your experience from the Services.

This privacy Policy discloses the privacy practices of NINJA HEARTS website or upcoming app applicable to the handling of the information collected at the Site.

The user information collected at the Site is of two categories, Personally Identifiable Information and Non-Personally Identifiable Information. Personally Identifiable Information of the user can be specifically used to identify the user as an individual whereas, the Non-Personally Identifiable Information does not identify the user individually. Specifically, NINJA HEARTS uses the information collected at the Site for providing high quality Services and suggesting and recommending events and games best suited for the user, processing payments, assessing user preference and compatibility aspects. All information collected on the Site could be used to resolve disputes, troubleshoot problems, collect receivables, measure gauge for surveys on User interest in the Site, inform User about promotions and offers, detecting fraud and other criminal activity, to enforce Terms and Conditions and other related policies.

By registering with the Webite and consenting to Terms and Conditions and related policies at the Website, User agrees and confirms his/ her consent to providing NINJA HEARTS this information, which is lawful, necessary and permissible. Our products or services may include third-party products or services. When you use these products or services, they may also collect and use your information to serve you wherein such use and collection by thrid parties will be goverened by their respective privacy policies. User at all times has the right to withdraw consent by communicating it to NINJA HEARTS or discontinuing use of the Site and Services offered by NINJA HEARTS. Users can also permanently delete their Personal information - DGamer id, Mobile, Email, Age, Fund Transfer Code (if any) from NINJA HEARTS accounts by requesting exclusively to admin@ninjahearts.com. Upon the User opting outing to withdraw such consent NINJA HEARTS will not be under any obligations to provide the Services nor will it be liable for the Services provided till then.

SOURCE OF COLLECTED INFORMATION:

1. Log Files. Every time the User visits the Site, NINJA HEARTS servers automatically gather information from User browser (such as IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) to analyze trends, administer the site, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information. This information provides an idea of which parts of Site the User visits. Log files are not shared externally.
2. Cookies. "Cookies" are used to keep track of some types of information. These are very small files placed on user’s computer/ mobile, which allow NINJA HEARTS to identify the user and their selection of the service in the Webite and distinguish repeat visitors from new visitors. Cookies allow NINJA HEARTS to save user preferences and track user trends. Please bear in mind if the user’s browser is set to reject all cookies, the User’s experience may not be optimum and the Site may not function properly. Cookies are not linked to any Personal Information like FUnds Transfer Code or Location and Users who refuse cookies assume all responsibility for any resulting loss of functionality.
3. Mobile/ Web Analytics. Mobile analytics software could be used to allow NINJA HEARTS Web/App to better understand the functionality of our software on User Mobile/ Tab/ Computer. This software may record information such as how often the User uses the application, the events that occur within the application, aggregated usage, performance data, and where the application was used/ downloaded from. This information is not linked to any Personally Identifiable Information.
4. Payment /Purchase Information. To process payment/ purchases, NINJA HEARTS App may require User name, phone number and email address. Such information is used primarily to process User order or as otherwise described herein. NINJA HEARTS App adheres to strict security guidelines with respect to the storage, possession and handling of such information and protecting it against unauthorized access. It is clarified that NINJA HEARTS App does not store User’s credit card information. User transaction on NINJA HEARTS App is authorized and being processed by Google Play Billing. Thus, all information related to credit/ debit card is stored/ held with only our authorized payment gateway. NINJA HEARTS App, handles the information only in accordance with the provisions of the applicable law as made applicable from time to time and only for the duration lawfully required, thereunder.
5. E-mails and Telephone Calls. User e-mail address is required while registering for the Services. e-mails are used for both transactional (e.g., confirmation for registration with the Site, credits, notifying of events) and promotional (e.g., newsletters, new services, special discounts, etc.) purposes.
6. Mobile Device. If User has registered any mobile device or uses the mobile device to access the Site, then device information may get collected (such as mobile device ID, model and manufacturer), operating system and version information, and IP address.
7. Demographic Data. Demographic data could be collected on the Site. This data is used to tailor User’s experience at the Site, showing content that which might interest them, and displaying the content according to their preferences. Some of this information may be shared with advertisers on a non-personally identifiable basis.
8. Online Survey Data. Information may be shared periodically during any voluntary member surveys. Users are encouraged to participate in such surveys as it helps in improving the Services. Survey responses are not linked to personally identifiable information, and all responses are anonymous.
9. Information Regarding Referred Friends. The Site encourages Users to refer a friend for the Services by unique referral code by NINJA HEARTS to encourage new user registration through referral. No information shall be taken from the user of the referred friend.
10. Use for Research. In addition to the uses outlined above, User agrees to allow NINJA HEARTS to use the information in an anonymised form, from User experiences to continue our research into successful relationships. This research, conducted by psychologists and behaviour research scientists on the panel of NINJA HEARTS to serve better to the users and understand their needs. All responses are kept anonymous, and not published.
11. Use for Verification checks. The User is aware that to continue to receive the Services offered at the Site, it has to undertake the mandatory verification checks. The User agrees that information provided for the verification check is true and correct and is being provided voluntarily with complete knowledge of the purpose of its use by NINJA HEARTS and its authorized third party expert Service Provider for such verification. The Verification Check is conducted solely for the purpose of providing a richer experience in the Services. The verification process is kept anonymous and confidential and not shared with any third party other than authorized entities of NINJA HEARTS.

Disclosure By Law.

User acknowledges and agrees that NINJA HEARTS App may disclose information that the User provides if required to do so by law, at the written request of any government or regulatory authority , or if in NINJA HEARTS App’s sole discretion, believe that disclosure is reasonable to -

1. comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law);
2. protect or defend NINJA HEARTS App’s, or a third party’s, rights or property;
3. protect someone’s health or safety, such as when harm or violence against any person is threatened; or
4. for investigative purposes.

NINJA HEARTS may buy or sell assets and, depending on the transaction, User Personally Identifiable Information may be one of the transferred and acquired assets.

Links to or Access from Other Sites

Users may be able to access account or content from third party sites, such as social networking sites, by way of various applications. The privacy policies and practices of such sites in connection with information User discloses on such sites may differ from that on the Site. User is encouraged to review the policies and practices of these sites to ensure that the privacy of the information User submits on their site does not conflict with and is consistent with how User wishes this information to be treated. NINJA HEARTS App is not responsible for the privacy policies or practices or the content of any other websites that may provide access to, or be linked to or from, this Site, including that of any social networking sites and third party advertisers whose offerings require User to navigate away from this Site.

INFORMATION SHARING

• NINJA HEARTS does not rent, sell or share any personal or sensitive information of User other than as mentioned in this Privacy Policy, with any third party.
• We may share information on aggregated or de-identified basis with third parties for research and analysis, profiling, and similar purposes to help us improve our products and services. For example, we may use Google, facebook or Amazon Web Services to power our Site.
• NINJA HEARTS web or app may contain links to third-party websites over which we have no control. If you follow a link to any of these websites or submit information to them, your information will be governed by their policies. We encourage you to review the privacy policies of third-party websites before you submit information to them.
• If NINJA HEARTS App is acquired by a third party as a result of a merger, acquisition, or business transfer, your personal information may be disclosed and/or transferred to a third party in connection with such transaction. We will notify you if such transaction takes place and inform you of any choices you may have regarding your information.
• We may share your information with government and law enforcement officials to comply with applicable laws or regulations, for example when we respond to claims, legal processes, law enforcement, or national security requests.

STORAGE AND SECURITY OF INFORMATION WE COLLECT

• NINJA HEARTS follows stringent security techniques and requirements for handling sensitive and personal information. These techniques and requirements are fully compliant with the guidelines set forth under applicable law. NINJA HEARTS App servers are accessible only to authorized personnel. User information logged under the Terms and Conditions is shared with respective personnel only on a need to know basis and/ or for the purpose of completing a transaction and/ or to providing Services. All representatives handling information under these provisions are under contractual confidentiality obligation with NINJA HEARTS App.
• We use third-party vendors and hosting partners, such as CPanel, for hardware, software, networking, storage, and related technology it needs to run the Site. We maintain different types of logs: server logs and event logs. By using NINJA HEARTS, you authorize us to use your information in India.
• We have strict practices in place to protect the loss, misuse, and alteration of several data and information under our control.
• We have put in place procedures to deal with any suspected privacy breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
• While we implement safeguards designed to protect your information, please note that no transmission of information on the Internet is completely secure. We cannot guarantee that your information, during transmission through the Internet or while stored on our systems or processed by us, is absolutely safe and secure.
• We only retain personal information for so long as it is reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We periodically review the basis and appropriateness of our data retention policy.
• While, NINJA HEARTS takes every step to safeguard the confidentiality of user personal information, by using the Site, user agrees and confirms that NINJA HEARTS is not liable for any disclosure due to errors in transmission or unauthorized acts of third parties.
• Notwithstanding anything contained to the contrary in this Policy, NINJA HEARTS will not be responsible for any loss, damage, or misuse of any personal information, if such loss is attributable to a Force Majeure Event. The term force majeure event shall mean any and every event that cannot be performed due to causes that are outside the control of the parties, including but not limited to natural calamities or disasters, computer hacking or other similar events that could not be evaded through the exercise of due care.

CHILDREN’S PRIVACY PROTECTION

NINJA HEARTS is not designed for, or intentionally targeted at, children below the age of 16 years. It is not our policy to intentionally collect information or maintain data about anyone under the age. If you learn that anyone younger than 16 has unlawfully provided us with personal information, please contact us at admin@ninjahearts.com and we will take steps to delete such information.

OPT-OUT PROVISIONS

Users can delete their NINJA HEARTS profiles by mailing so to admin@ninjahearts.com with subject "Request to delete Personal information". The User’s information will be deleted from NINJA HEARTS databases within 30 days from account deletion when requesting to communicate for followup in case of delay if any.

However, this information may remain in archives even after deletion or termination of User account as required by law and the handling of the same is in accordance with the provisions of the applicable law and as intimated by the government agency from time to time.

HOW WE PROTECT YOUR INFORMATION

NINJA HEARTS follows stringent security techniques and requirements for handling sensitive and personal information. These techniques and requirements are fully compliant with the guidelines set forth under law. NINJA HEARTS servers are accessible only to authorized personnel. User information logged under the Terms and Conditions is shared with respective personnel only on need to know basis and/ or for the purpose of completing a transaction and/ or to providing Services. All representatives handling information under these provisions are under contractual confidentiality obligation with NINJA HEARTS. While, NINJA HEARTS takes every step to safeguard the confidentiality of User personal information, by using the Site, User agrees and confirms that NINJA HEARTS App is not liable for any disclosure due to errors in transmission or unauthorized acts of third parties.

CHANGES TO THIS PRIVACY POLICY

We are constantly looking for new ways to improve NINJA HEARTS Services and we may unilaterally update this Privacy Policy from time to time.

CONTACT US

For any query, you can write to us at admin@ninjahearts.com.

We reserve the right, at our discretion, to make changes to the terms and privacy policy at any time. The most updated version is available on our App and Website at all times. Please check the terms of use and privacy policy periodically for changes as all modifications are effective upon publication. Continued use of the NINJA HEARTS app and website after revision indicates the user's acceptance of the terms of use and privacy policy.